Residential Worker A/ Front Desk Shelter Support Worker

The Salvation Army Northern Centre of Hope, Fort St. John
March 1, 2018
Job Type
Interested applicants must respond in writing to
Tatjana Eggie , Email:
Closing date
March 15, 2018


Interested applicants must respond in writing and indicate “RESIDENTIAL WORKER A - FT” in the subject line.



  • Full time – 12 hour shifts, Rotating schedule


  • Handles the admission, orientation and evaluation of guests
  • Develops case plans
  • Performs internal and external security checks
  • Consistently demonstrates respect and empathy for all guests
  • Monitors the activities of the guests
  • Maintains availability for personal, practical and moral support
  • Provides safe storage and recording of prescribed medications
  • Accurately records day-to-day happenings
  • Liaises with referral sources and other external agencies as needed
  • Coordinates guest care relating to security issues
  • Ensures ongoing enforcement of policies
  • May handle finances relating to room rentals and meal tickets, and receipting of same
  • Answers the program department telephone and records/remits messages
  • Performs other assigned duties as required to ensure a safe and secure environment


  • Strong service ethic and a friendly disposition with the public
  • Completion of 2 years of Community College an asset
  • Adaptability to change and frequent interruptions
  • Team oriented and able to take initiative
  • Willingness to work with people from diverse cultural backgrounds
  • Criminal Record Check
  • CPR, First Aid and Non-Violent Crisis Training an asset
  • Computer ability

Interested applicants must respond in writing with a cover letter and resume. We thank all applicants, however, only those candidates to be interviewed will be contacted.

The Salvation Army will accommodate candidates throughout the recruitment and employment process. If you require accommodation, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.

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