Full Time Program Director

Kingston Harbour Light
March 7, 2018
Kingston, Ontario, Canada
Job Type
Under review
Interested applicants must respond in writing to
Major Patsy Rowe: Patsy_Rowe@can.salvationarmy.org
Closing date
April 13, 2018


Mission and Values Statement

The Salvation Army is an international Christian church and charitable movement, active in over 128 countries worldwide. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. The Mission of The Salvation Army is to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world. This is expressed in spiritual ministry, and also by a wide variety of social services, which are extended without discrimination as to race or creed.

There are three Core Values of our Faith: Salvation, Holiness, and Intimacy with God.

Rooted in these three values are the seven core operational values that guide all aspects of the Salvation Army in the Canada & Bermuda Territory.

Compassion:      We reach out to others and care for them.

Respect:              We promote the dignity of all persons.

Excellence:         We strive to be the best at what we do and a model for others to emulate.

Integrity:             We are honest, trustworthy and accountable.

Relevance:          We are committed to the pursuit of innovation and effectiveness.

Co-operation:    We encourage and foster teamwork and partnerships.

Celebration:       We give thanks by marking milestones and successes.

The powerful mission and core values of The Salvation Army serve as significant attractors for those people who choose to join the organization, which has been serving the under-served and evolving for 150 years.

Position Purpose summary:

The Program Director provides Christian Leadership by directing residential service delivery for all Resident Programs, (Addictions, Shelter and Correctional Services) in accordance with Government contractual agreements and Salvation Army Standards.

Duties require employee to work in Kingston Harbour Light Centre – 21 Bed Residential Treatment Program and Correctional Program for men, a three storey Residence located in downtown Kingston. Responsibilities will involve working from specific work station, but may require movement through residential areas, lounges and offices.




  • Give direction and supervision to the Centre in the absence of the Executive Director(s).
  • Directly supervise Assistant Director, Support Services Supervisor, Chaplain and Counsellors and indirectly supervise staff under Support Services Supervisor, Assistant Director and Chaplain.
  • Provides administrative oversight for all addictions programs, program materials, and introduction of new programs.
  • Work directly with the Executive Director(s) in oversight of all program client- related activities.
  • Work with Executive Director(s) in hiring and orientation of new employees.
  • Work with Executive Director(s) in obtaining and maintaining government agency contracts and be familiar with terms of contracts.
  • Provide oversight to operations and activities of Residential Care Workers, including daily log book, medication log, employee time sheets, client passes, and vouchers.
  • Conduct all aspects of intake process, including client documentation and interviews. Meet with Executive Director to discuss all potential clients, work with intake committee to determine suitability of potential clients and schedule approved applicants. Keep and maintain list of clients waiting for admission. Arrange and document regular contact with applicants and arrange for accepted clients to attend detox facility before entry to the program as per centre policy.
  • Work with Corrections Services Canada as per contract to receive and process applications from CSC applicants. Receive and process all documentation and meet with Executive Director(s) to discuss all CSC applicants. If required, meet with CSC Workers and make visits to regional correctional facilities to interview potential CSC clients.
  • Work with parole and probation officers as required.
  • Chair and prepare agenda for regular case management meetings with Assistant Director and Counsellors.
  • Participate in community/government agency meetings at request of Executive Director(s).
  • Participate in spiritual program of centre by conducting chapel services as scheduled, provide spiritual guidance and counseling to program clients as requested and/or required. Work with chaplain in developing and running spiritual aspects of program.
  • Conduct classes, group therapy, one-to-one counselling with program clients as required and as scheduled.
  • Participate in client behavioural agreement and customized service contract with counsellors and executive director as required.
  • Be familiar with and adhere to centre policies and procedures as developed by management.
  • Serve on Health and Safety committee.
  • Maintain accurate and current records of client activity from initial application to discharge
  • Provide bilingual (French/English) leadership and management of designated French Language Services at Kingston Harbour Light and ensure proper documentation and audit readiness with Assistant Director.
  • Represent Kingston Harbour Light at French Language Services tables and other committees as required. Develop new partnerships and promote services with all Francophone community agencies in nearby areas and regions.


  • A graduate social services related Degree (M.S.W., M.A., M.Sc., M.Sc.N).
  • ICADC Certification and specific training and/or Certification in Addictions and/or Addictions Counselling.
  • Other special licenses, certification or diplomas in related and relevant disciplines will be an asset.
  • Preferably be bilingual and have excellent speaking, reading and writing in both official languages.
  • A minimum of one year, but less than three years of prior related experience in a residential treatment setting with experience in supervision, budgeting, working with people in an Addictions Treatment setting.
  • Addictions counselling experience.
  • WHMIS Training
  • Current Certification in First Aid/CPR
  • Non-Violent Crisis Intervention Training
  • Criminal Police Investigation Check with Vulnerable Sector Screening


Physical Effort/Dexterity Required:

 The performance of the job required a moderate amount of keyboarding and walking with some occasional stair climbing. A small amount of bending, crouching and twisting may take place.

Concentration Required:

 Acceptable job performance requires continuous monitoring of the environment, attentive listening, observation and reading of body language and an ability to recognize crisis situations.

Responsibility for Financial Resources:

 The Program Director is involved on an ongoing basis only in minor financial situations – he/she is authorized to spend, disburse or collect small amounts of cash or issue vouchers. The incumbent is involved in Budget discussions and preparation at the discretion and direction of the Executive Director(s).

Responsibility for Human Resources:

 The Program Director will be involved in the hiring process for new employees with the Executive Director(s). This may involve posting available positions, screening applications, conducting interviews and making hiring decisions as part of the Hiring Committee.  The incumbent will also be responsible to supervise directly or indirectly Program and Desk Staff, make scheduling decisions, and be part of the disciplinary process with the Executive Director(s).

Work Environment:

The employee is not expected to be subject to any hazardous or disagreeable conditions, but realistically could work under the following disagreeable conditions:

  • Dealing with angry/abusive people
  • Verbal abuse and/or threats.
  • Odours
  • Exposure to bodily fluids, bodily waste
  • Exposure to drugs/alcohol
  • Exposure to weapons

Exposure to Hazards:

May be exposed to the risk of moderate to severe injury or illness due to:

  • Physical attacks by Clients/Residents
  • Exposure to infectious disease
  • Exposure to toxic chemicals
  • Exposure to bodily fluids
  • Moving objects
  • Weapons

Precautionary Measures:

Must take the following precautionary measures in addition to all posted health and safety rules:

  • Universal precautions
  • Immunization for Hepatitis B
  • Vaccination against Tuberculosis


HOURS: 40 hours per week


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

Interested applicants must respond in writing with a cover letter and resume. We thank all applicants, however, only those candidates to be interviewed will be contacted.

The Salvation Army will accommodate candidates throughout the recruitment and employment process. If you require accommodation, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.

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