Employment Opportunities

Shift Supervisor


Working for the Salvation Army has many benefits

For more than 130 years, The Salvation Army has had the privilege of serving vulnerable people in communities across Canada. Last year, we helped over 1.8 million people. The Salvation Army not only provides the necessities of life such as food, clothing and shelter, but our programs address needs such as language barriers, loneliness, unemployment and family challenges. Our services continually adapt to meet emerging needs.

Shift Supervisor

  • Apply
    Interested Applicants must respond in writing to:
  • Sarah Consoli, Executive Director EMAIL: sarah_consoli@can.salvationarmy.org OR Mail to: The Salvation Army, Brantford Booth Centre, Attention: Sarah Consoli, Executive Director 187 Dalhousie Street, Brantford, ON N3T 2J6

We thank and acknowledge all applicants and will pro-actively contact those selected for interviews.

Serve actively as a member of the management team for the Brantford Booth Centre Shelter.
Oversee the delivery of the front desk and case management operations in accordance with the mission and values of The Salvation Army, including:
Assist the Executive Director in screening CFC (Corrections) client cases in preparation for CFC meetings
Attend CFC meetings with Executive Director
Participate in the hiring, orientating, and evaluating of staff
During shift, provide support and supervision of staff
Assist the Executive Director in preparing, maintaining, and updating Operational Policies and Procedures
Responsible for completing the scheduling relief staff
Review all time sheets for accuracy and for submission to administration department for processing.
Assist in the delivery of Case Management services including intake, support and other direct services to residents of the facility during shift; this includes appropriate use of rehabilitative and disciplinary measures
Provide supervision to staff to ensure that all documentation is completed in an organized and timely manner
Participate in daily shift change to ensure proper transmission of information from shift to another.
Monitor staff safety practices in compliance with health and safety standards, and prepare, submit and act on incident reports
Provide statistical and evaluative information to management when required.
Identify staff training requirements and make recommendations regarding staff development for those supervised.
Work in compliance with the Ontario Health & Safety Acts and Regulations
Participate in all Health & Safety related accidents and injury investigations.
Assist the Executive Director in scheduling and chairing staff meetings
Participate in supervision and performance appraisal process.
Ensure that staff are aware of emergency procedures and are prepared to implement them immediately as necessary
Perform other position related duties as required.

Completed a Undergraduate University degree in a related field, i.e. social services
Minimum of two (2) years of prior related experience, including experience in a residential setting, preferably with individuals with addiction, supervision and working with marginalized clientele
Working knowledge of Homeless Individuals and Families Information System, (HIFIS) is an asset
Working in an non-profit and unionized environment is an asset
Experience working with a diverse population
Knowledge of and proven ability to link with community resources
Must have strong organization and planning skills
Strong computer skills including a working knowledge of Microsoft Office
Ability to lead, coach and motivate
Ability to deal effectively with all managers and staff and create a working climate that is positive and mutually supportive
Strong oral and written communication skills
Self-motivated and disciplined
Strong supervision and leadership skills
Effective intervention skills
Ability to lift/move 20 lbs.
Non-Violent Crisis Intervention Certification and CPR/First Aid Certification would be an asset or willing to obtain
Effective interpersonal skills; ability to manage multiple tasks and meet deadlines; ability to develop and maintain a team environment
Strong computer software skills: WORD, EXCEL, POWERPOINT
Safe Food Handling Certification, or willingness to obtain
Ability to demonstrate a supportive, respectful and non-judgmental approach to clients
Able to work as a part of a team and independently when necessary with minimal supervision
Be able to lift/move more than 20 pounds as required.
Valid Ontario Class “G” Driver’s License, own vehicle and insurance, provide an original copy of current driver’s abstract that it satisfactory to The Salvation Army, in its sole discretion, is required
Provide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment
Be able to obtain clearance through the Enhanced Reliability Screening through Corrections Canada.
Screening through The Salvation Army Abuse Registry.
Support for and an understanding of mission and purpose of The Salvation Army in Canada.
NOTE: Alternative combinations of education and experience may be considered

This is a temporary, full time, one (1) year contract position. The facility is a 24/7 operation and as such the hours of work vary according to requirements of responsibilities. Schedule may vary due to the requirements of position responsibilities, which may include some work outside of regular schedule, particularly on some weekday evenings and weekends.

This temporary full time position is considered a management position for the purposes of the Employment Standards Act of Ontario and as such is not covered by various ESA rules, including but not limited to those related to hours of work, daily and weekly rest periods and overtime compensation. Salary is based on average minimum weekly hours of 40 per week and hours worked are compensated through the annual salary amount. Local Travel is required. Rotational on-call duties

Normal hours of work: Rotational Work Schedule
• Week 1 : 9:30 a.m. to 6:00 p.m. Tuesday to Saturday
• Week 2: 9:30 a.m. to 6:00 p.m. Monday to Friday

Interested applicants must respond in writing with a cover letter and resume

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Please no phone calls.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Each position contributes to the mission of The Salvation Army.